Privacy

Last Updated: February 26, 2025

Welcome to Melanie V. Byrne! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.melanievbyrne.com, purchase our digital products, or engage with our coaching services. By using our services, you agree to the terms outlined in this policy. This policy applies to all users, including citizens of the United States and residents of the European Union (EU), with specific rights outlined where applicable.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you purchase a digital product, sign up for coaching, or subscribe to our newsletter, we may collect your name, email address, billing address, and payment information.
Non-Personal Information: We may collect data such as your IP address, browser type, device information, and browsing behavior through cookies or similar technologies.
Voluntarily Provided Information: If you contact us, fill out forms, or participate in surveys, we may collect additional details you choose to share.

2. How We Use Your Information

We use your information to:

Process transactions and deliver digital products or coaching services.
Communicate with you, including sending order confirmations, updates, or promotional emails (you may opt out at any time).
Improve our website, products, and services based on usage patterns and feedback.
Comply with legal obligations or protect our rights.

For EU Residents (GDPR): We process your data based on the following lawful bases under GDPR:

Contract: To fulfill our obligations when you purchase products or services (Article 6(1)(b)).
Consent: For marketing emails or non-essential cookies, where you have given explicit consent (Article 6(1)(a)). You may withdraw consent at any time (see Section 5).
Legitimate Interests: To improve our services or prevent fraud, where our interests do not override your rights (Article 6(1)(f)).

3. How We Share Your Information

We do not sell your personal information. We may share it with:

Service Providers: Third-party vendors who assist with payment processing, email delivery, or website hosting (e.g., Stripe, Mailchimp). These providers are contractually obligated to protect your data and, for EU residents, are bound by GDPR-compliant agreements.
Legal Requirements: If required by law, such as in response to a subpoena, court order, or government request, we may disclose your information as permitted under U.S. and EU laws.
Business Transfers: If Melanie V. Byrne is involved in a merger or sale, your information may be transferred as part of that transaction, with notice provided to EU residents where required.

For EU Residents (GDPR): If your data is transferred outside the EU (e.g., to the U.S.), we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your information (Article 46).

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings, though disabling them may affect website functionality.

For EU Residents (GDPR): We obtain your consent for non-essential cookies via a cookie banner, in compliance with GDPR and the ePrivacy Directive. You can withdraw consent at any time by adjusting your preferences on our website.

5. Your Rights

As a U.S. Citizen

Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link, per the CAN-SPAM Act.
Access and Correction: Request access to or correction of your personal information by contacting us (see Section 10).
Nevada-Specific Rights: Nevada residents may request that we do not sell their personal information under NRS 603A (we do not currently sell your data). Submit requests to melanie@melanievbyrne.com; we will respond within 60 days.

As an EU Resident (GDPR)

Under GDPR, you have the following rights:

Access: Request a copy of your personal data (Article 15).
Rectification: Correct inaccurate or incomplete data (Article 16).
Erasure: Request deletion of your data (“right to be forgotten”) under certain conditions (Article 17).
Restriction: Limit how we process your data in specific cases (Article 18).
Portability: Receive your data in a structured, machine-readable format (Article 20).
Object: Object to processing based on legitimate interests or for direct marketing (Article 21).
Withdraw Consent: Revoke consent for processing (e.g., marketing) at any time, without affecting prior lawful processing.
Lodge a Complaint: Contact your local EU data protection authority if you believe your rights have been violated.
To exercise these rights, contact us at melanie@melanievbyrne.com. We will respond within one month, extendable by two months for complex requests, as per GDPR.

6. Data Security

We implement reasonable measures to protect your information, such as encryption and secure servers, consistent with U.S. and EU standards. However, no online system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For EU residents, retention periods align with GDPR requirements and are based on the lawful basis for processing (e.g., contract duration or consent validity).

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to individuals under 18. We comply with the U.S. Children’s Online Privacy Protection Act (COPPA) and GDPR (where the age may be 16 in some EU countries) and do not knowingly collect data from children without parental consent. If we learn such data has been collected, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For EU residents, significant changes affecting your rights will be communicated directly where required by GDPR. Your continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or wish to exercise your rights, please reach out:

Email: melanie@melanievbyrne.com
Phone: 702-210-0019
Address: 2251 Wigwam Pkwy. Henderson, NV 89074